About Me
With close to 20 years of comprehensive SAP Utilities experience, I have worked exclusively as an SAP IS-Utilities DM/AMI (SMART), Billing & Invoicing, FI-CA, and IDE functional consultant, as well as an SAP IS-U Technical (ABAP) consultant for major Utility clients in the UK and Belgium.
My expertise encompasses three SAP IS-U end-to-end implementation projects, SAP IS-U technical ECC 6.0 upgrades, and extensive SAP IS-U application support and development projects. I specialize in delivering innovative solutions that optimize utility operations and enhance data quality across complex SAP landscapes.
Work Experience
Senior Delivery Consultant
Basis Technologies Ltd
April 2021 - Present
Project: BDEx Implementation and Upgrade Projects
Customers: Various Utility giants in North America
Technologies: SAP ECC 6.0 with BDEx and S/4 HANA
- Configure and build fully functional IS-U in S/4 HANA system for in-house product road map
- BDEx (Business Data Exception) Product end-to-end implementation, from product demo, requirements gathering, implementation and support
- Identification of the root cause of the exceptions in SAP IS-U system and recommend BPEM cases for efficient handling for exception from BDEx
Senior SAP ISU and Data Consultant
Technosoft Consulting Ltd
February 2017 - February 2021
Project: Data Quality Assurance
Customer: nPower, Innogy UK Ltd
Technologies: SAP ECC 6.0, CRM 7.0
- Responsible to perform technical deep-dive analysis related to data issues in SAP IS-U and CRM systems, fixing data quality issues, running cleanses and recommend industry best practices in SAP IS-U
- As a senior SAP Consultant in SAP Competency Centre, involved in various phases of project delivery from response to business request, requirement review, solution design, performing Impact Assessment of the proposed Change Request within SAP IS-U, SAP CRM and SAP BW HANA
SAP ISU Consultant
Edenhouse Solutions Ltd
October 2014 - January 2017
Project: One Account Project and CRM Upgrade Project
Customer: Ecotricity
Technologies: SAP ECC 6.0, CRM 5.0 and 7.0
- Identification of issues around current data model and deliver a solution with redesigned standard SAP IS-U data model
- Suggest business process improvements with respect to customer moves
- Developing new Master Data Templates with changes to existing processes to meet the new requirement
- Complete SAP ECC 6.0 and CRM 7.0 BAU support
SAP ISU Consultant
Basis Technologies International Ltd
October 2013 - September 2014
Project: Billing Task Force
Customer: RWE nPower, UK
Technologies: SAP ECC 6.0
- Identification of critical problems encountered during the business meter-to-cash process in SAP IS-U System and prioritise, develop SAP Best Practice technical solutions
- Liaise with business and developing custom data cleanse programs using enhancement spots, to improve the data integrity and also to reduce the Late Invoicing counts
- Configuration of new set of EMMA/BPEM Cases to handle the unpredicted Late Invoice errors and enhancing the existing Exception Cases
- Roll-out of BTI Product TORch-GTi based on the MDR Development Framework to tune the Billing and Invoicing out-sort parameters
Associate Consultant
Wipro Technologies
November 2012 - September 2013
Project: Charging and Billing Implementation Project (CAB)
Customer: National Grid, UK
Technologies: SAP ECC 6.0
- Requirement analysis and designing the complete SAP IS-U Billing solution using standard IS-U Billing Master Data with Complex billing using RTP Billing
- Performing configurations related to SAP IS-U Billing system and documenting the same
- Preparation of FS, complete bespoke Development and testing of a complete end-to-end solution of custom Invoice print in this CAB project
Senior Consultant
Capgemini India Private Limited
March 2011 - October 2012
Project: AWS SAP IS-U Support
Customer: Anglian Water, Huntingdon, UK
Technologies: SAP R/3 4.72
- Analysing and solving critical and high priority issues raised in SAP IS-U
- Performing key business critical activity 'Annual Billing'
- End-to-end solution design for the new requirements
IT Analyst
Tata Consultancy Services
December 2005 - February 2011
Project: SAP Technical Upgrade and Billing Optimization
Customer: SPE-Luminus, Hasselt, Belgium
Period: November 2009 - February 2011
Technologies: SAP R/3 4.72 and ECC 6.0
- Identifying the technical and functional changes introduced in ECC 6.0 compared to client's old R/3 4.72 system and performing configuration changes
- Solving major issues reported during Integration testing, UAT and PIS along with handling numerous OSS messages with SAP
- To provide optimized SAP IS-U Billing solution along with providing new print solution
Project: TATA Power Generation Billing IS-U Project
Customer: TATA Power Company, Mumbai, India
Period: September 2009 - October 2009
Technologies: SAP ECC 6.0 (IS-U)
- Completely unique and bespoke solution designing for Generation Billing using the existing SAP IS-U landscape
Project: Financial Control and Reconciliation Project
Customer: Southern Water Services Ltd, Worthing, UK
Period: November 2008 - August 2009
Technologies: SAP ISU/CCS 4.7
- Performing Data Analysis activities related to Measured Accrual Process, Estimated Bills and Metered Payment Schemes based on the key business pain areas
- Recommending changes in standard estimation logic in accordance with the customer's consumptions and also suggesting changes in BW extractors
Project: Customer Service Transformation Program
Customer: Southern Water Services Ltd, Worthing, UK
Period: December 2005 - October 2008
Technologies: SAP ISU/CCS 4.7
- Developing most of the critical Billing Custom Enhancements Objects during the implementation phase of the project like Payment Schemes, FI-CA Postings
- Developing few other RICEFW Objects identified during the project phases
- Delivering the complete custom Print solution using standard SAP IS-U Print Work-bench (PWB)
Certificates & Awards
Introduction to Model Context Protocol
Anthropic Education
September 21, 2025
AI Fluency: Framework & Foundations
Anthropic Education
September 20, 2025
BCS Foundation Certificate in AI
British Computer Society
Certificate Number: 00609516 | Candidate Number: NA39918453
September 2025
AI Engineer for Developers Associate Certificate
DataCamp
August 10, 2025
Academy Accreditation – Generative AI Fundamentals
Databricks
July 2025
AI Agents Fundamentals
Hugging Face
Certificate available upon request
October 2025
AI Fundamentals Certificate
DataCamp
July 1, 2025
SAP Certified Associate – Design Thinking
SAP
Valid until March 31, 2026
Valid until Mar 31, 2026
Contact Me
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